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About three weeks ago I went to sit on our three year old Franklin couch and the springs gave way. We immediately went to Levins in Greensburg, PA and told them of the problem. They were very helpful. We were told this couch has a lifetime warranty on the frame and...
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I didn't like
  • Poor quality furniture
#710051
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Recently purchased Franklin recliner from Art/Van furniture is staining my carpet with red.The red microfiber recliner when in the reclining position contacts the carpet and has stained the carpet red.The carpet has not been cleaned since recliner was purchased neither...
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Cedar Lake, Indiana
I didn't like
  • Just referred me to retailer
#703834
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Just bought two "all leather" recliners from Costco. Paid an extra $80 for delivery. So disappointed have now had to pay another $80 to return them. Doubtful they were leather, cheap looking material. Very difficult to get in and out of chair and it tended to tip...
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#689402
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Franklin Furniture Recliner Review

Got a recall on recliner sofa. Contact company. Haven't heard from them in 3 months about parts for my sofa. I no longer want their product.
#683333
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plastic handle on metal bracket that raises foot rest broke an i was not able to fix.so now i an using vise gripe to work on metal piece that raises foot rest.if the reviews not good for this product,i'll bet i can't get parts for this chair.[why the heck due you need...
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Anonymous
burton legan

not resolved! no feed back from franklin furniture or any rep.no calls or letters.i guess this is their idea of customer.

1.8
I didn't like
  • Poor quality
  • Poor quality furniture
#681581
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Franklin Furniture - Sofa Review from Piney Point Village, Texas
Franklin Furniture - Sofa Review from Piney Point Village, Texas
I bought a sofa and love seat and it is peeling so bad and is getting worse every day. I have contacted the store where I bought it and they have been trying ( as they say) to get in contact with the rep for out area whose name is Mac Davis. So far I have heard...
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Anonymous
Daily Carry

Love that your gun is sitting on the table next to the couch. LOL!

#680916
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Franklin Furniture - Recliner Review from Rincon, Georgia
Franklin Furniture - Recliner Review from Rincon, Georgia
I bought a $2,700.00 fabric sectional couch brand new from Farmers Furniture and I am pissed. The first six months the legs broke off and after 9 months the cords to the recliners and vibration/heat mode started showing. Not even two years old now as of aug 6th 2015...
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1.3
#678639
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Bought a Franklin recliner worked well for two months then the right arm rest became loose. I turned it over and found that the right side had not been glued during assembly there were 1/4 inch gapes between the pieces. I am not new to wood working so I broke out...
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Anonymous
Anonymous

Purchased a Franklin leather recliner from Costco six months ago, and tonight I noticed that one arm of the chair was leaning farther out than the other. I turned it over to s...

1.0
#672926
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Recliner Review

Had furniture 6 months and recliner leather ripped.
3.0
Details
Delivery Service
Price Affordability
Product or Service Quality
Reliability
#665350
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We bought a sofa and love seat nearly 3 years ago. The fabric they are covered with has started peeling and we are so ashamed of the way they look that we keep them covered with sheets. We got in touch with the furniture company and they wouldn't do anything about...
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Richwood, Texas
#663940
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