Franklin Furniture
Reviews and Complaints
Couch Review
Franklin rocking power recliner (JUNK)
Preferred solution: Let the company propose a solution
Most uncomfortable chair and poor workmanship.
Once again Franklin Furniture Company has failed me. The rod that controls the reclining mechanism's is attached to the mechanism with a "PLASTIC PART" which decided to break into pieces last night.
I paid over $500.00 for this chair and this will be the 4th time the technician from Slumberland will be coming; first to take pictures and then get the replacements parts to fix the chair. I sleep in this chair because of my arthritis and now I'm without a chair to sleep i for at least two nights. DON'T EVER BUY A FRANKLIN CORPORATION PRODUCT!
Why can't these companies put decent quality products into their furniture that takes wear & tear??? I've had enough and am going to get rid of this chair and find something else.
I contacted Franklin Corporation with my issues and concerns; NO ANSWER FROM THEM AT ALL. I called Slumberland, where I bought the chair, and they sent out a "technician" to fix the problems.
The let rest was filled with flat foam and made the problem worse. He also put more foam in the back; remember it was very firm before all of this, and needless to say I'm not happy with the chair and hope this complaint & update tells consumers not to buy their products.
If a company makes quality products they should stand behind their work; this company hasn't responded to me at all. The technician said they've had many complaints about Franklin Corporation furniture.
Very poor construction
Worst construction of furniture I've ever seen!
No Complaints Here
Franklin Corporations Stratolounger is junk.
Recently I purchased a Stratolounger recliner that is a Franklin Corp. product. The mechanism in the chair broke within 7 months.Their warranty will send me the part,but won't send an installer.I have to find someone,and pay them.This is a company that won't stand by their product.If you buy a Lazy Boy recliner The parts ,and repair are free the first year,and the product is much better.Don't buy Franklin furniture.It's cheap,and shoddy workmanship is not worth the cheaper price..Buy a lazy boy,and don't make the mistake I did.
Never buy anything from Franklin Furniture
Franklin reckiners do not honor warranty
bought a Franklin recliner from American home furnishing in July. had it replaced within two weeks,with same chair.by December that chair was falling apart.
Franklin corp.would not answer e-mails or do anything about replacing the chair because we had it to long.
amh couldn't do anything about the chair but have it repaired because Franklin would not allow it.as i sit and wait for someone to come and repair it the chair continues to become worse. the structure is rapidly declining,the seat and one arm cushion are slowly collapsing, and tips to one side very easily.
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IP and MAC address traced. Confirmed that youre a Fuklin Furniture sales rep.
See there if you can get on here and try to b.s.
people the rest of us can too. :)
How long have you worked for them?
They have sites for that. Go there and post it Nobody here cares that you work there.
Get out of here. Make commercials like normal companies.