Padre Island Ntl Seashor, Texas
1.1K views
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
0 comments

Approximately 18 months ago, we spent over $5,000 on a powered Franklin leather sofa, love seat, and corner piece (sectional).It by far has been the VERY WORST furniture we have ever owned.

We explained to our sales person we were looking for quality construction and comfort; we received neither. We have had two motors go out, the switches have been recalled and have been know to catch on fire (been waiting for them to be replaced for over a year), 4 of the five seats have bulging springs, the cushions have crushed down, the back lean back in an uncomfortable way, and we have had electrical issues with lighting.

Made in the USA or NOT, the workmanship and quality and the materials used by Franklin give "made in the USA" a bad name.Never again will we purchase any kind of Franklin product.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of franklin furniture sofa. Franklin Furniture needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned franklin furniture sofa in their reviews. You may find this information helpful for further shopping at Franklin Furniture.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like