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1.5

I bought a Franklin made sofa about 3 years ago. Within 6 months, it looked horrible!

The materials came loose, the stuffing continually fell out and the mechanical parts broke. I got rid of it thinking it was just a fluke. I went and purchased another sofa and recliner made by Franklin. Big mistake!

Nobody wants to accept responsibility for extremely poor workmanship. Let me add...No smoking, no pets, no children in the home. This sofa has given me so many cuts and bruises from woodwork that has not been properly padded. The material is sagging where it should be tight, and its very difficult to put the footrest down after reclining.

I paid a lot for this furniture and expected to have it for a long time. I called the company.

They wont give out any information about who to speak to. Ill never buy from them again!

Reason of review: Bad quality.

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We bought a Franklin Living room set. It is less than 7 months old and the cushions on all the seats is flat.

I called Treehouse Furniture where we purchased and the are picking it up and changing it out for another set. It is a real shame that this did not last long. After paying 3000.00 you expect it to last longer than 7 months. I was given the number to the sales representative and left him a message two days ago.

He still has not called me back. This is shameful.

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