Featured Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Product or Service Quality
Style and Design
Value for money

I bought a love seat, couch, and rocking recliner.They only provide a 1 year warranty which is fine but, just over a year my fabric started to deteriorate.

I do not have kids or animals so this is just from what i would consider normal wear and tear.

I contacted Franklin Furniture about my concern and was not offered anything except the chance to purchase new covers and would have to pay shipping too.Being that I paid over $2,000 dollars and the furniture did not last a year I was not willing to spend another dime with them.

Review about: Franklin Furniture Recliner.

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Preferred solution: Not looking for a full refund because I did get a years worth of use out of them but, feel a partial refund would be fair..


Terms of Service
Post Comment
West Carrollton, Ohio, United States #974223

Looks like raster boy on speed clawed it. No human porky a** could do it

Candler, North Carolina, United States #957365

great to have kinky sex on

Kenner, Louisiana, United States #948918

I am having the same problem, less than 2 months after buying my leather sofa and love seat they look to be about 5 years old.Not holding up at all.

The store I bought from wants to repair instead of letting me make a new selection.I am not happy at all.

You May Also Like