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I purchased a reclining sofa and a recliner from Franklin Furniture. This was not good quality furniture! The steel bracket on the recliner snapped in half therefore the foot rest almost reaches the floor. On top of that the material wore down very quickly. After...
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I didn't like
  • Terrible customer service
  • Poor quality furniture
#582358
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My husband and I bought a Lane Chair and it had to have 4 mechanisms put in it until the fourth one broke, Abbey's Furniture contacted Lane Furniture and told them to exchange the chair or give us a refund, Abbey's Furniture contacted us and told us that they...
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Anonymous
Darby

I bought my Franklin Recliner from Art Van and was told that there was a lifetime warranty for the frame and mechanism. I have had to have someone come out and fix it twice no...

Anonymous
Just sayin'

Your story does not make any sense. If you are going to post negative stuff, make sure it makes sense first!!

#331415
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