I bought their power recliner, the chair is already not working correctly, the service tech is three hours away and charges for travel time. The chair is useless after a year of use, you cannot recline anymore.
I have never had a piece of furniture fall apart so quickly. I would never recommend this company to anyone. Noe one of the brackets holding the leg is s broke off. This chair has not been abused.
Actually it has been been very little. This chair is only 15 months old.
Right when we had the chair delivered, it would reclined but sat lop sided. I realize now I should have called right away because now it is broke
Review about: Franklin Furniture Recliner.
Reason of review: Other issue.
Monetary Loss: $800.
Preferred solution: Let the company propose a solution.
I didn't like: Quality failed just past warranty, Poor quality.