Franklin Furniture - Do not purchase!!
Horrible furniture! Just after purchasing I was sent blocks to stick behind the recliners to fill in the gap. The screws have been falling out of the couch since purchasing. Now just a short time later the leather is peeling and cracking! They refuse to do anything about it bc it’s been over 1 year.
I was surprised to find this site. I have three Franklin recliners and they are extremely comfortable and I haven't had any issues with them. I purchased my first recliner in 2009. It was their style 7582 (rocker recliner) in a soft chenille type fabric. It was perfect...Read more
see review this is stupid I like the franklin furniture that sent the part and it was under warr they sent the part I install it and it works great and I will buy more franklin furniture in the I will buy more furniture in the next month or so and 100 words is very...Read more
- I liked
Franklin Furniture - Bad Quality
Bought rocker recliner for $445 in 1-2-18 my wife is the only one that rocks in chair she is very small woman and sprang broke to much money to have for just 3 months
After approximately 1 year, my sofa started peeling. I contacted the company that I bought it from. After MONTHS, of NOT getting anywhere with them (they were always waiting to hear from the salesman), I demanded the salesman’s name & number. After asking for that more...Read more
I didn't like
- Poor quality
I am concerned about the reviews as not being fair. As a furniture dealer. The consumer needs to contact the business to help with the matters. Franklin and other manufactures so not deal with consumers directly. Your reviewers should contact the dealer they bought the...Read more
We bought a duo power recliner less than 2 years ago and the padding has come lose from the seam on the seat. We saved money to buy it and we told Franklin was a great company. It looks awful and is not comfortable. I have contacted the company twice by email but no...Read more
- Style and function
- Style of furniture
I didn't like
- Quality of furniture
- Quality of upholstery
Franklin Furniture - Bad chair no help
We bought one of their recliners back in April of this year. It has got to be the worst chair we have ever bought. I have emailed them twice. No answer from them. So their chairs don't last and their customer service is terrible. I would not recommend ther furniture at all.
Less than 3 years after purchasing a power-recliner sofa with storage console, the "faux leather" has begun to shred. Not even close to leather at all, but paper-thin vinyl bonded to some kind of foam backing, the vinyl has separated from the backing and is simply...Read more
Franklin Furniture - Upset
Bought a Franklin rocker recliner 2 years ago. One of the metal bars that operates the foot rest broke. I fixed chair. Now both metal bars that support back broke. The chairs material held up beautiful but the metal supports are junk.
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