filters
state:
Show
city:
Show
Franklin Furniture - Poor furniture
After approximately 1 year, my sofa started peeling. I contacted the company that I bought it from. After MONTHS, of NOT getting anywhere with them (they were always waiting to hear from the salesman), I demanded the salesman’s name & number. After asking for that more...
Read more
1.5
Houston, Mississippi
I liked
  • Appearance
  • Looks
I didn't like
  • Poor quality
  • Quality
#1155979
Reply to reviews
Franklin Furniture - Poor quality, overpriced sofa
Franklin Furniture - Poor quality, overpriced sofa
Franklin Furniture - Poor quality, overpriced sofa
Less than 3 years after purchasing a power-recliner sofa with storage console, the "faux leather" has begun to shred. Not even close to leather at all, but paper-thin vinyl bonded to some kind of foam backing, the vinyl has separated from the backing and is simply...
Read more
Anonymous
Bree Halsey

Faux leather isn't real leather. Faux leather is another word for a vinyl like product that has been colored to look like leather with or without the distressing. Most people ...

2.5
I liked
  • Style and function
I didn't like
  • Quality of upholstery
#1098704
Reply to reviews
Franklin Furniture - Beware!!!!  Warranty and Customer Service mean nothing to this company.
Franklin Furniture - Beware!!!!  Warranty and Customer Service mean nothing to this company.
We purchased a $480 Franklin Legacy lift chair from Costco for my 83-year-old mother in 2013. At Christmas this year, the hand controller stopped working for the down direction. The warranty on the controller was for 3 years and would expire on 12/27/2016. I promptly...
Read more
LadyScot
LadyScot

You reported the problem 2 days before the warranty expired? And they are bad because they do not want to honor the warranty? You have had more than the warranty worth for tha...

1.4
Houston, Mississippi
#990349
Reply to reviews
Franklin Furniture - SOFA PEELING
Franklin Furniture - SOFA PEELING
We bought the sofa from Conn's in Burleson TX. After 1 year the arm rest started to peel. Contacted Conn's: their reply it is out of warranty. I must contact manufacturer. I did that with numerous calls to them and complaints lodged on their customer support page. ...
Read more
Anonymous
Tim griffin

I bought a leather sofa and matching recliner in brown leather about 4 years ago the leather is peeling and cracking on the arm rests and headrests of both pieces poor qualit...

#861435
Reply to reviews
Skyline brand by Franklin Furniture
Skyline brand by Franklin Furniture
Skyline brand by Franklin Furniture
Skyline brand by Franklin Furniture
Just over a year of owning this brand, the fabric is unraveling and splitting on 5 of the 7 seat cushions. The center cushion on the sofa now has so little support, your legs are below the top level of the cushions on either side when sitting on it. For some reason...
Read more
Anonymous
Anonymous

I have the same furniture had the seats fixed twice under warranty. Now that it's out of warranty all the furniture has ripped cushions. Free financing for 48 months too bad...

2.7
I liked
  • Style of furniture
I didn't like
  • Quality failed just past warranty
#761113
Reply to reviews
Franklin Furniture - Sofa Review from Piney Point Village, Texas
Franklin Furniture - Sofa Review from Piney Point Village, Texas
I bought a sofa and love seat and it is peeling so bad and is getting worse every day. I have contacted the store where I bought it and they have been trying ( as they say) to get in contact with the rep for out area whose name is Mac Davis. So far I have heard...
Read more
Anonymous
Daily Carry

Love that your gun is sitting on the table next to the couch. LOL!

#680916
Reply to reviews
Franklin Furniture - Recliner Review from Rincon, Georgia
Franklin Furniture - Recliner Review from Rincon, Georgia
I bought a $2,700.00 fabric sectional couch brand new from Farmers Furniture and I am pissed. The first six months the legs broke off and after 9 months the cords to the recliners and vibration/heat mode started showing. Not even two years old now as of aug 6th 2015...
Read more
1.3
#678639
Reply to reviews
Franklin Furniture Sectional Review from Aiken, South Carolina
Franklin Furniture Sectional Review from Aiken, South Carolina
I purchased a sectional 3pc on 2/5/13 and it has given u oorblems ever since. The store replaced on section at first and we still have issues. The material is fine its the structure? Its very shackley and feels like its falling apart. We have other sectionals an...
Read more
Anonymous
Anonymous

We bought furniture for our house when the living suite sectional was deliver one of the prices the bolt was bent , they said nothing was wrong after beat on it , well we just...

Anonymous
Anonymous

Hi, weird question but the paperwork that you took a picture of.... Could you take a picture of everything safety wise and send it to me please? I lost mine and my daughter wa...

#662729
Reply to reviews
Franklin Furniture - Recliner Review from Lubbock, Texas
Franklin Furniture - Recliner Review from Lubbock, Texas
Recliners started to fall apart after 6 months. We had extra warranty from store it took them over a month to replace the rocker part of on recliner because of Franklin back order. Warranty didn't cover fabric. They started to fall apart after 1 year. Buy one get...
Read more
1.8
#656054
Reply to reviews

Featured

Franklin Furniture = Junk
Franklin Furniture = Junk
Franklin Furniture = Junk
I bought a love seat, couch, and rocking recliner. They only provide a 1 year warranty which is fine but, just over a year my fabric started to deteriorate. I do not have kids or animals so this is just from what i would consider normal wear and tear. I contacted...
Read more
Anonymous
qukee

Looks like raster boy on speed clawed it. No human porky a** could do it

Anonymous
me***

great to have kinky sex on

1.6
#546669
Reply to reviews
Franklin Furniture - Simple Review #1479957342
1/1

Short Review on November 23, 2016

Franklin Furniture
#960515
2.0
Details
Come apart at the seams in 4 places and I haven't even had it a year!!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Price Affordability
Style and Design
Warranty
Franklin Furniture - Recliner Review from Orland Park, Illinois
1/1

Franklin Furniture - Recliner Review from Orland Park, Illinois

Franklin Furniture
#769001
1.2
Details
Terrible quality- cushions flattened in less than 6 months. Service through Art Van even worse
Comment
Show
Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Website