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I bought the units 6-20-2016. They seemed comfortable in the store. Now I can't sit on them more than 30 min w/o lower back pain. There is too much upper back padding and no lumbar support for lower back. The support for the seat seems to have failed so I sink down...
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elmosack
elmosack

The man from Sam's Furniture showed up yesterday and showed me how to add more padding to the lower back cushion. There is a zipper on the bottom to facilitate padding adjustm...

2.9
I liked
  • Style of furniture
I didn't like
  • Poor quality and no customer service
#964591
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Power reclining couch switches began to smolder as wires melted. Franklin said new switches were $45 each I asked about warranty Franklin said call store I purchased from. Rc Wiley said call Franklin. Months later Franklin sent recall on switches and sent new ones to...
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2.0
#610949
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