Just over a year of owning this brand, the fabric is unraveling and splitting on 5 of the 7 seat cushions.The center cushion on the sofa now has so little support, your legs are below the top level of the cushions on either side when sitting on it.
For some reason this brand name was changed to Savannah and now this set is not offered on their website anymore. Hmmmmm. Customer rep offered to sell seat cushions to replace the damaged ones.
I have to find someone to do the work.The warranty was a year, but for this to happen just a few months after and the website proudly tells of high quality; something isn't right.
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
What I liked
- Style of furniture
What I disliked
- Quality failed just past warranty
- Reason of review:
- Bad quality
- Product or service
- Franklin Furniture Couch
- Review category
- Furniture and Decor
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