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We bought a duo power recliner less than 2 years ago and the padding has come lose from the seam on the seat. We saved money to buy it and we told Franklin was a great company. It looks awful and is not comfortable. I have contacted the company twice by email but no...
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1.5
Franklin, Texas
I liked
  • Style and function
  • Appearance
  • Style of furniture
I didn't like
  • Quality of furniture
  • Quality of upholstery
#1146275
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Franklin Furniture - Poor quality, overpriced sofa
Franklin Furniture - Poor quality, overpriced sofa
Franklin Furniture - Poor quality, overpriced sofa
Less than 3 years after purchasing a power-recliner sofa with storage console, the "faux leather" has begun to shred. Not even close to leather at all, but paper-thin vinyl bonded to some kind of foam backing, the vinyl has separated from the backing and is simply...
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Anonymous
Bree Halsey

Faux leather isn't real leather. Faux leather is another word for a vinyl like product that has been colored to look like leather with or without the distressing. Most people ...

2.5
I liked
  • Style and function
I didn't like
  • Quality of upholstery
#1098704
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Franklin Furniture - SOFA PEELING
Franklin Furniture - SOFA PEELING
We bought the sofa from Conn's in Burleson TX. After 1 year the arm rest started to peel. Contacted Conn's: their reply it is out of warranty. I must contact manufacturer. I did that with numerous calls to them and complaints lodged on their customer support page. ...
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Anonymous
Tim griffin

I bought a leather sofa and matching recliner in brown leather about 4 years ago the leather is peeling and cracking on the arm rests and headrests of both pieces poor qualit...

#861435
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Approximately 18 months ago, we spent over $5,000 on a powered Franklin leather sofa, love seat, and corner piece (sectional). It by far has been the VERY WORST furniture we have ever owned. We explained to our sales person we were looking for quality construction and...
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1.0
Padre Island Ntl Seashor, Texas
#838760
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Franklin Furniture - Sofa Review from Piney Point Village, Texas
Franklin Furniture - Sofa Review from Piney Point Village, Texas
I bought a sofa and love seat and it is peeling so bad and is getting worse every day. I have contacted the store where I bought it and they have been trying ( as they say) to get in contact with the rep for out area whose name is Mac Davis. So far I have heard...
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Anonymous
Daily Carry

Love that your gun is sitting on the table next to the couch. LOL!

#680916
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Bought a Franklin recliner worked well for two months then the right arm rest became loose. I turned it over and found that the right side had not been glued during assembly there were 1/4 inch gapes between the pieces. I am not new to wood working so I broke out...
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Anonymous
Anonymous

Purchased a Franklin leather recliner from Costco six months ago, and tonight I noticed that one arm of the chair was leaning farther out than the other. I turned it over to s...

1.0
#672926
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We bought a sofa and love seat nearly 3 years ago. The fabric they are covered with has started peeling and we are so ashamed of the way they look that we keep them covered with sheets. We got in touch with the furniture company and they wouldn't do anything about...
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Richwood, Texas
#663940
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My daughter and I bought a franklin sectional couch that have several recliners. However,I call cons just about every week to let them know the furniture was detiriating. When I told them about the matiral piling,their corporate headquarters office refuse to handle the...
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1.3
I liked
  • Style
I didn't like
  • Poor quality furniture
#663520
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Franklin Furniture - Recliner Review from Lubbock, Texas
Franklin Furniture - Recliner Review from Lubbock, Texas
Recliners started to fall apart after 6 months. We had extra warranty from store it took them over a month to replace the rocker part of on recliner because of Franklin back order. Warranty didn't cover fabric. They started to fall apart after 1 year. Buy one get...
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1.8
#656054
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Contact Franklin Furniture

Mailing Address:
Franklin Corporation
600 Franklin Drive Post Office Drawer 569
Houston, Mississippi
United States
Phone:
(662) 456-4286
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Franklin Furniture Recliner Review

I also have a power recliner that cannot be used because of a phone call that I received in December. The chair is less than 6 months old!
#582697
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